Our Commitment to Safety Is Built Into Every Flight

Citation Excel Landing with lights illuminating runway surface
At Air Direct, LLC, safety is more than regulatory compliance. It is the foundation of how we plan, operate, maintain, and evaluate every flight. Air Direct, LLC operates under FAA Part 135 and has provided private air charter service for thousands of passengers to hundreds of destinations safely since 2002.
Every charter flight is operated by a professional two-pilot crew, and our operation is supported by established training, maintenance, risk-management, and safety-management programs.

Proud to be ARGUS Gold Rated.

Air Direct, LLC maintains an ARGUS Gold rating ARGUS Gold rating, providing independent recognition of our operational history, pilot qualifications, and our commitment to the highest level of safety, reliability and excellence, by meeting internationally-recognized safety and operational standards. ARGUS International, Inc. is an independent organization that performs more business aviation safety audits than any other organization, including IS-BAO and IS-BAH. Recognized globally as a premier independent safety rating organization for charter operators and business aviation, ARGUS has become synonymous with aviation safety.

Since its inception in 1995, ARGUS has been providing comprehensive safety ratings and meticulously maintaining detailed records for thousands of aircraft and pilots worldwide. Renowned for its thorough third-party evaluations, ARGUS is a trusted authority in assessing charter operations. For industry professionals and those familiar with safety documentation for chartered flights, ARGUS ratings serve as a crucial benchmark for determining an operator's safety and reliability.

In order to qualify for an ARGUS rating, an operator must successfully pass the Charter Evaluation and Qualification (CHEQ) process, which is an extensive assessment of the organizations safety protocols, operations, aircraft, flight crews, and many other aspects. CHEQ is one of the most respected systems in the world for rating charter operators. Participants must undergo an in-depth audit process which include historical safety records, and continual audit monitoring of all aspects which affect operational safety. Achieving the esteemed ARGUS Gold rating is a testament to our unwavering commitment to safety, and this recognition not only validates our efforts, but also assures our clients of the high standards we uphold.

Safety Management System

Air Direct maintains an active Safety Management System (SMS) designed to identify hazards, evaluate risk, and continuously improve the way we operate. Safety concerns, operational trends, and potential hazards can be identified, evaluated, and addressed before they develop into larger problems. Our safety program encourages open reporting and a proactive approach to risk management throughout the company.

Modern Garmin G5000 Flight Deck, showing cutting-edge avionics in the cockpit of N560AD

Every Flight Is Evaluated

Before departure, our crews evaluate factors including weather, airport conditions, runway performance, aircraft status, crew considerations, and other operational risks. Air Direct uses formal flight-risk assessment processes to help identify elevated risks and ensure they are properly considered before a flight is conducted.

Captain using his iPad EFB in the cockpit of a Citation Excel

Learning From Every Flight

Air Direct continually evaluates its operation for opportunities to improve. Flight and operational data, internal reports, crew feedback, maintenance information, and identified safety trends are reviewed as part of our ongoing safety process. The objective is simple: identify risk early, learn from experience, and continually strengthen the operation.

Professional Flight Crew in cockpit

Safety Without Compromise

Private aviation should provide convenience, flexibility, and efficiency—but never at the expense of safety. If weather, airport conditions, or any other factor makes a flight unacceptable, we will delay, modify, or divert as necessary.
Our responsibility is not simply to complete the trip: It is to operate it safely.

Our Pilots

Dedicated to Safety, Professionalism, and Customer Satisfaction

Air Direct, LLC's flight crews consist of professional pilots with a drive for customer satisfaction and excellence in all that we do.  From the moment that you arrive at the airport, you will know that you and your fellow passengers are in good hands.  You can trust that your comfort and safety are being attended to in every way by your flight crew, and that they will work diligently to ensure that your travel experience is exceptional.  You can expect an unparalleled level of service and attention to every detail, and a positive attitude that comes with taking pride in our work. 
Pilot in uniform standing near door of Citation Excel ready for passengers

Pilots who are committed to exceeding our standards...

Two pilots in uniform standing next to Citation Excel N560AD

All of Air Direct, LLC's pilots are highly qualified and experienced aviators, with a passion for flying, both personally and professionally.  In the interest of maintaining safety and our reputation for the utmost professionalism, we only use our own fully-qualified Part 135 crews.  Both Captains and First Officers are pilot-in-command qualified, ATP-licensed, and trained and type-rated in the specific model of aircraft they fly.  All of our pilots attend recurrent training each year with our training partner, CAE Simuflite, and are proficiency checked in both a Level D full-motion simulator and the actual aircraft.  On average, one of our flight crews will have a combined experience of over thirty years and ten thousand hours in the cockpit.

...backed by a culture of Safety you can trust.

Most importantly, our entire company culture is defined by a commitment to safety throughout all operations.   From the pre-flight planning to the aeronautical decision making and judgment of the flight crews, to the absolute by-the-book conduct of our maintenance personnel, to the oversight by our local FAA Flight Standards District Office, everything we do is done the right way.   Our flight crews have final authority over the dispatch of a flight, and will not dispatch an aircraft they have concerns about, or in conditions that don't meet our safety standards.   We ensure our pilots always meet or exceed the minimum rest periods and observe the maximum duty limits specified for Part 135 Air Carriers.
Our pilots will never allow external pressures to compel them to bend regulations, break SOP's, or compromise safety.

Two pilots in uniform standing infront of cabin door of Citation Excel N560AD